Online parcel orders exceeding $199 within Canada (before taxes) ship for free*. For more information on Shipping & Returns click here.
In-Store Pickup: Most orders are completed within 2 business days. We will contact you via email when your order is ready for pickup.Shipping: Most orders are packaged and ready for shipping within 2 to 5 business days of ordering.
Please note: Carriers have suspended guaranteed services for the duration of peak season. Shipments are not eligible for refunds on the basis of transit delays.
Customers in British Columbia should expect major disruptions of service due to the recent flooding. We cannot cancel orders that have already been picked up by the courier and are currently in delayed transit.
Great neck and fretboard blanks! Price and Product is excellent*****
First, the African Blackwood.
I ordered 2 pieces awhile back, and when I received them, one had "defects". So I called customer service, and they made it good by way of a refund. Excellent service, no questions asked.
Shortly after that, I ordered a piece of Bird's Eye Maple. Once again, great delivery time, and that piece was awesome!
I will continue to deal with your business and highly recommend to anyone!
Great neck and fretboard blank wood! Awesome birdseye and price! *****