Online parcel orders exceeding $199 within Canada (before taxes) ship for free*. For more information on Shipping & Returns click here.
In-Store Pickup: Most orders are completed within 2 business days. We will contact you via email when your order is ready for pickup.Shipping: Most orders are packaged and ready for shipping within 2 to 5 business days of ordering.
Although there were missing pieces with my order, Karen from customer service went above and beyond with helping me resolve the issue and sent the missing hobby wood the same day as our email conversations. I would like to also commend her with great communication throughout the process.