DJR,
We are sorry to hear that you were disappointed with your recent purchase of our Basswood Carving Block. Our team takes great pride in providing high-quality products and we apologize that this was not your experience.
Our Basswood Carving Block is one of our most popular items and is usually highly rated by our customers. We understand the importance of having a consistent grain and we will definitely look into this matter further.
Thank you for bringing this to our attention and please know that we are always here to assist you in any way possible. We value your feedback and hope to have the opportunity to make this right for you.
Best regards,
Matt
Customer Service Team